Slow speed, Broken links/Dead links, Security patches, Downtime, Backup/Storage, Version upgrades, Site audits, and much more. If you think the work is done after on-airing the site, then read the first line out loud AGAIN and know what you have to deal with after it. Yes! Magento is one of the most popular eCommerce platforms. But still, you can’t neglect the importance of Magento support & maintenance services.
Wondering why? This article will answer all your questions about Magento support & maintenance and its importance. As a savvy Magento development company, we have witnessed websites crashing down in the absence of right website support & maintenance. In this article, we’re sharing our view on all we can help.
Maintenance issues? Magento maintenance & support services can help- You can face several maintenance issues in the absence of right Magento maintenance and support. Let’s break them down into highlighted points and know each one in detail.
Performance management- Site performance goes through many site requirements, and the biggest one is site-speed. Slow site speed can be hugely responsible for an increasing bounce rate and decreasing site reputation in the eyes of visitors and Google too. Other than that, good site speed is responsible for a better conversion rate and sales.
Here are those website activities that can slow-down site performance and need a continuous examine such as:
● Daily including cache
● Excessive plugins
● Image size
● Too many redirects
● Inefficient codes
● Bulky-files
In these circumstances, having a Magento maintenance service is a smart move, as the experts with their years of experience know how to handle the site speed matters. They are fully trained to resolve the upper given website speed matters. However, if any completely new technical issue occurs, they will solve it with their knowledge and skills.
Monitoring and alert- Your site called in downtime or site outage, when it's not available online or does not function properly. At this time, websites need regular monitoring.
“Currently site outage emerged on 20 august 2020 when Gmail faced site outage, and customers stuck with no emails on Gmail.” This incident affects the daily-day email activities of Gmail, plus break customers' trust too.
If you don’t want your customers to feel the same for your Magento website, take full support ASAP. Magento support service will regularly monitor your site and solve the problem after alerting you. They will ensure the uptime of the Magento store, as downtime can directly impact user experience and revenue.
Security patches- No doubt Magento is one of the most secure platforms to build websites. But being a popular e-commerce platform, it's venerable too. Moreover, E-commerce websites are attractive targets, as they have all personal and payment information. Incudgly security patches can be harmful to both the merchants and the customers.
Astra security states that “62% of Magento stores face at least one ongoing security issue.”
In this case, Magento support and maintenance service can be vital support. They will work on all security aspects such as:
● SSL/HTTPS
● Two-factor authorization,
● PHP functions,
● File permissions,
● Antivirus,
● IP address
● Backend
● Latest Magento versions
● Errors and suspicious activities
A well experienced Magento support will analyze the issue and nip the problem into bud.
Backup/storage and recovery- The devastating results of cyber-attacks and data losses can’t be ignored. More than 50% of businesses are victims of cyber-attacks, and 40% of them lose their 20% of customers. Website data backup and storage is crucial for ensuring your data security, which can be affected by two types:
1. Hackers, viruses and ransomware
2. Physical disaster
Other than that, the time-to-time backup can save your months of time & effort to create websites from scratch. It can also save your thousands of dollars to invest in re-website development. So don’t hesitate to hire a website maintenance staff, as it's better for money, time and peace of mind.
Version upgrades- Bug fixation, Website security, Browser compatibility and New features all come with website version upgrades. All these at last lead towards better website functionality, improved content management, modern design and better business revenue.
To get a better functional website, having Magento store support is most important. Whether you want a protective or emergency Magento support service, there are options available.
Why should you hire Magento support & Maintenance services?
To get high-quality maintenance services- Experienced and professional Magento development agency is a guarantee to get high-quality work. The expert Magneto developers keep a constant eye on website activities and will take the maintenance part seriously.
Don’t have In-house IT team- If your customers are facing problems in website loading during peak time and you don’t have an in-house IT team. No worries, outsource your website maintenance to professional Magento developers. They not only take care of each maintenance recruitment but also provide future technical support to your Magento website.
For Increasing uptime and no downtime - Outsourcing site maintenance can help to maintain the uptime of Magento sites. The experienced team will provide you with the monthly Magento site updates, and work round the clock to maintain. In such an observation, it's impossible to miss any website issue that can affect your website's uptime.
Focus on business more rather than the website- Most of the Magento website owners hire Magento support services for better business focus. It gives them peace of mind that someone is taking care of all the emerging issues, which is the dream of every website owner. It will free your and your workers time to take care of other business-related matters rather than website maintenance issues.
The right Magento support service will ensure that your website performs to its highest standard, and you can focus on selling matters.
Over to you!
A well-built e-commerce store is a halfway to success, and a continuously maintaining e-commerce store leads to sustainable success. Don’t wait for an emergency to hire a Magento support & maintenance service. Go for the best and let the experts handle it from the start for constant maintenance. After all, it's time for you to focus on incoming sales and revenue.
Contact the experts today!
My self Mohan Sharma. I am professional content writer at magePoint. I am having 7+ years of experience in Digital marketing and proficient creating content for several industries. I wrote on several topics such as technology, Security, travel, finance, chemical, Web design and digital marketing.
