16 Tips To Attract New Customers for Your E-commerce Business

  • By Vivek Sharma
  • 20-04-2023
  • E-commerce
16 tips to attract new customers for your e-commerce business
Customers are the base of business success. But how new customers can be found? For this Ecommerce digital marketing strategies are to be implemented to grow business and clients online. New customer generation in an online platform is an important part of an E-commerce business.
 
The e-commerce business is at its boom. Probably very few shoppers want to leave their comfort and go to the marketplace for shopping. Today people prioritize online shopping for everything at the click of a button. But how can the customer be drawn to your online business is important. There are a number of tips that need to be followed to attract customers to your online store for the growth of your business and to increase revenue and sales.
 
Competition exists among e-commerce businesses. Vendors have to work hard to stand out from other online businesses. One needs to attract new customers to their online store whether it's an old business or a new one. Customers are a must for sales and revenue generation. One cannot spend money on the promotion of their brand. So what needs to be done? Below are some of the tips to promote your E-commerce business.

16 Tips To Attract New Customers for Your E-commerce Business

1. Involving with Influencer Marketing

Word of mouth is still considered the best way of marketing, especially when it comes from the right kind of influencer whom people trust. A great percentage of people trust other people's recommendations for products on the basis of online reviews. One needs to locate influencers who have the same target audience for your e-commerce business sales. Such influencers can be located on Instagram, Facebook, and Twitter, through LinkedIn profiles. Collaborations can be created with influencers by sending them free gifts to promote your e-commerce business products, Sending them invitations to be an affiliate with your business, or inviting them for paid sponsored content.

2. Flash Sales and Promotions

A flash sale is a sale that offers discounts and is valid for a single day or two. It invites people with great offers and deals on products. The purpose is to seek buyers' attention on products and increase sales and profits through discounts. In fewer hours such flash sale generates conversions of online traffic for final sales.
 
Access to a big audience is received with flash sales, as customers like discounts which help them get products at a great price deal, and the company, in turn, generates revenue through sales.

3. Email Campaign Tools for Business Growth

Email marketing campaigns can be used for content marketing for Business Growth. These channels are used to promote content related to the industry to their prospective clients. The schedule can be set for email marketing for when such emails are to be sent and how many times. Initially, such emails can be sent once a month. Schedule that works better weekly or monthly, one has to be consistent with it. The result needs to be monitored for such Email marketing campaigns. The partnership can be done with email marketing services and adequate design can be set up for the custom e-commerce development of the business. Great content needs to be marketed in such emails. Content planning is necessary for assurance of content worth sending and sharing with customers.

4. SMS Marketing Campaign for E-commerce

Along with Email marketing tips and strategies to acquaint the public with the product. SMS marketing is also a powerful tool that needs to be at the top to provide information to people. Most people prefer using text messages to talk to vendors and clients. The expected numbers of replies are also more via text messages as compared to email marketing where replies and queries are limited in Email marketing. People view sms marketing as a convenient option as most of the time smartphones are handy for people to interact with e-commerce stores and businesses. This can be done by collecting phone numbers from all clients and conveying to them about offers, sales, promotions, and new deals from time to time.

5. Optimizing Social Media Bios

Social media bios are the first impression for your potential buyers. A good bio matters a lot, creating a difference amongst others and helping in choosing you as a brand. Everyone knows social media account and profiles are crucial for e-commerce business that helps in creating the best impression in front of clients and these social media profiles helps you to be located as an e-commerce entrepreneur. It is a powerful weapon that can bring a lot of traffic to businesses.
 
Optimization of bios is necessary for your business to be easily located and for people can learn more about your business. Social media posts need an updation of social posts for faster growth of the business by more conversion rate of customers. Bios can increase brand awareness of products and faster reach on social media platforms.

6. Finding the Customer Path Where Customers Hang Out Online

Companies follow the path of customers, go where they go, and social media products. Online promotion is done while the customers are hanging out on their Instagram and Facebook pages. The social campaign can be used to promote your e-commerce business on social media platforms.
 
Marketing strategies can be modified differently for different social media platforms as all social media channels work differently. Product promotion to be modified to promote on different channels. Strengths of each social media platform to be employed for e-commerce business promotion.

7. Creating Eye-Catching Photos for the Product

Product photos are to be used that are attractive to prospective buyers and such pictures should be clear, avoiding blur pictures, the product must have several pictures from different angles also necessary close-ups included. Such inclusion can increase customers for your e-commerce business. A clear view helps the customer in getting a clear idea about the product. Video of the product will help in a more detailed view of the client. Professional photographer pictures for all your products will be an investment for business for marketing of e-commerce platforms that will reap benefits in the future.

8. Online Website to be Optimized for Search Egine Result Pages

SEO is important for driving more web traffic to your e-commerce online platform. More traffic generation requires content and website to be optimized. Optimization with proper use of keywords for search will give more web traffic and sales. Keywords are the words that you think your clients must search for the products you offer. Keywords to be used where these are important as in title tags and product descriptions. Too much use of keywords is not necessary. Speeding up your website loading time also helps in increasing web traffic to your site.

9. Optimizing the Description of Products

When you are writing a description it should be kept in mind these details should help online buyers' decisions, details to be informative, and give buyers a clear idea to make their purchase decision.
 
For good e-commerce and SEO purposes, the use of the right keywords is necessary to best describe the product. This will be search engine friendly and help online buyers easily locate your online platform. Descriptions are to be for people not for search engines. It provides usability to the target audience and is good for search engines as well. Clear details also improve ranking in Search Engine Result pages.

10. Create YouTube Videos on Trending Areas and Promote Your E-commerce Sales

YouTube videos are buffered by users every hour and are the most popular app to be looked at for product descriptions and reviews. Youtube videos can be created on trending areas to guide people on various issues. This helps people in making decisions. Let your YouTube channel be liked by many people and your product promotion goes on through the same channel. On the Youtube channel, consistency with content production is a must. One has to be committed to it for long-term content production. Consistency is a must. Long pause on such channels is of no use. Posting can be done weekly, twice as per your convenience but regularity is to be assured. YouTube analytics, one can monitor the number of views and web traffic and people demographics of viewers on their channel.

11. E-commerce Store to be Listed on Free Advertising Sites

Advertising increases the chance of reaching your target customer for potential buyers for the product. One can advertise their business without investing a single penny. It can be done by promoting products on free advertising places. Facebook ads are free places to advertise one's products and services. There are a number of other free places for advertising such as Amazon, Pinterest, OLX, Bestbuy, eBay, Flipkart, Facebook marketplace, and many more. Today we have entered a digital era that is growing rapidly. Internet-based online media and apps allow us to promote products for free. Earlier such advertisements were paid for through print, TV, Radio, and Newspapers. Today social media and shopping platforms are the best way to market things online.

12. Google Ads Campaigns for Promotion

E-commerce marketing includes Google Ads. Google Ads needs to be created. One can learn from a beginner's guide and create ads. By combining Google Ads with other digital marketing platforms like Facebook, email, and YouTube, advertisers can get their potential clients. Not considering Google Ads for promoting your online business will not be good for your e-commerce business. People's shopping journey is started by searching for products on a search engine.

13. Hosting for the Referral Marketing Program

Referrals from clients are more compelling to prospective buyers than any commitments made through advertising. Referral marketing is a tactic that uses word of mouth through happy customers through their reviews. It is a go-to method that is used by e-commerce stores. This enables increasing sales and revenue with no cost for the action. Customer referral helps in building trust for the brand. A brand gets more recognition through referrals than advertising promotions. New clients acquired by referral programs have more customer retention rate than those acquired in other ways.

14. Creating Reviews for Your Business by Your Client's

Customer reviews can help businesses grow online. Customer reviews can be used as an advantage to grow your business. It can build brand trust and online reputation. A review from customers is used as social proof. Testimonials by buyers can be used to highlight on the social media platform. The majority of people look for online reviews for products or services on the provider’s page before actually buying the service. Reviews help in sharing customer experience and building trust for potential clients. Reviews are essential tips to grow your Ecommerce business online.

15. Using Live Chat Support for Customer Help

Offering live chat support to customers after the product's sale to deal with any issue with the product. Such support helps in getting more customers to your online store. As there all problems are dealt with on time. Care needs to be taken in giving replies to all of the customer queries and making them satisfied.

16. Giveaway

Giveaways can be hosted on social media platforms to attract new customers to your e-commerce online store. These giveaways aim at seeking the attention of the audience. One can get huge customer data and potential customers. Giveaway contests must be planned carefully with all customers' needs to be fulfilled. These are marketing your brand tactics for your e-commerce business. It can help in increasing sales and customer engagement in the future.

Conclusion

Bringing new customers to your business is not that tough if the above tips are followed rigorously. No marketing strategy fits all e-commerce businesses. This needs to be modified as per different businesses and target audiences. Being in an online e-commerce business you can have products that customers require. You need to bring customers to your e-commerce platform. Need to retain them. Build trust for long retention of customer loyalty. All these above tips can be a great help for increasing brand loyalty and customer base. In a competitive retail market, one has to be at the top. Digital marketing strategies can definitely help achieve the goal of increasing prospective clients.

Last Updated in May 2024

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Author

Vivek Sharma

Vivek is the CEO of WebTechPanda was started by a group of technology and marketing experts with the sole purpose of helping beginners, startup businesses, and IT professionals.