When you dream of having a successful long-term restaurant business, it is not always about the food. It also includes the experience as a whole, not only the customer experience but also the staff who delivers it.
The quality of your restaurant services is as important as the quality of the grub. And if you want your staff to give their best, you should keep them happy all the time. Keep your employees highly motivated so that they love coming to your restaurant in a good mood.
Here are the quick tips you should follow to boost your employee morale and get the most out of the satisfied staff:
1. Acknowledge them
Appreciate your staff. One of the easiest ways is to start “Employee of the Month” contest and make the accomplishment public for everyone to see inclusive of the customers. Also, tell others what he has done so that rest can improve their service or behavior.
2. Invest in your employees
Care about them and train them regarding the latest trends that are sweeping the market. This way, they will become better at what they do as a result of which you will achieve high-quality employees without the need for hiring new employees. Train them how to handle the
online food ordering app and make them tech-savvy.
When someone learns something new, it gives them a sense of purpose. This will clearly depict that you want them for long hauls and you are not looking for any replacements.
3. Celebrate their work anniversary
Whenever any of your employees completes a year in your restaurant, wish him with a mail, greeting and a small gift. Let the whole restaurant celebrate the same. This is the best way to make them stay with you.
You can offer cash rewards, give a bonus, coupon codes, or incentives to them. This will help them stay satisfied and feel special. Remember: Finding new employees and training them is a challenging job, so it is better to train the currently working employees and keep them satisfied.
4. Let them have some fun
Work should always be serious; there are no second thoughts about it. But you should also give your team an opportunity to let loose so that they can focus more dedicatedly.
Give them break rooms where they can chill between the shifts as this will help boost their morale. Gigs like this will help them unwind and refocus themselves during breaks. Well, team building activity is another good idea. Shut your restaurant once in 6 months to take your staff for activities like paintball, bowling, rafting, mountain climbing or something similar.
5. Feed them with delicious food
Your restaurant has amazing food mobile app and delicious food, right? So, why keep your employees working on soft drinks, sandwiches, and chips. Offer free meals once a month.
It is very difficult to work empty stomach, especially for those who are not so well to do and their home runs on the work that they do in the restaurant. Fix them with something mouth-watering once in a while.
Wrapping Up
Having a reliable restaurant app, a professional, responsive website is very important to make an online presence. But retaining your customers and employees and keeping them happy is equally important. Happy employees always tend to work harder.
The happiness of restaurant employee not only depends on the atmosphere of the place, but there are also other factors that result in contentment. So, make sure you make the place less stressful and more supportive.
