The Future Of Mobile Payments: Will Cash Disappear Entirely?

  • By Prashant Pujara
  • 25-05-2023
  • Mobile App Development
the future of mobile payments: will cash disappear entirely?
Around the world, mobile payment technology has kept progressing. Several businesses discuss it heavily, including retail, hospitality, finance, and others. This technology has a promising future since it alters how customers purchase goods and make service requests.
By 2024, 4 billion people will use mobile wallets, up from 2.3 billion today. Mobile money transactions will reach $9 trillion by 2024.
Due to the effects that COVID-19 is having on mobile payment technologies, these numbers might rise. Mobile payments are a fantastic tool to prevent this since the global crisis has prompted people to adjust many of their daily routines, including being cautious to prevent infection.

How Do Mobile Payments Work?

Due to their security, quickness, and convenience, mobile payments are a common option for in-person consumer payments.
You can accept credit card and mobile wallet payments from anywhere with a mobile point-of-sale terminal, smartphone, or another handheld device equipped with a credit card payment app to collect scan-to-pay or tap-to-pay NFC mobile payments.   
Then, customers may make payments in-store or at a restaurant using an EMV chip card or mobile wallets with contactless NFC technology, such as Google Pay or Apple Pay, without pulling out their credit card. 

The Rapid Expansion Of Mobile Payments:

NFC payments have been around for a while. Still, customers have always favoured contactless cards because of their usability and perception of mobile payments as "futuristic."
However, since the Covid-19 pandemic, there has been a significant increase in mobile payments and contactless card payments. To encourage more individuals to utilise contactless payment methods and less cash, financial institutions raised the maximum amount that may be paid using such methods from 20 to 50 euros.
It was predicted that the mobile payments industry would be valued $1,139.43 billion in 2019. In addition to dozens of mobile payment programmes, including PayPal, Samsung Pay, Apple Pay, AliPay, and WeChat Pay, around 83% of stores and services worldwide are quickly adopting and integrating physical POS for taking these payments. And over the coming years, it is anticipated that this tendency will only rise due to shifting consumer lifestyles, the widespread usage of cell phones, and the expansion of e-Commerce.
Although more people use mobile payments, cash payments will still be used or disappear shortly. This is partly because of the worry that many users still have to pay using this method. For the most captivating and beautiful interface designs, hire dedicated UI/UX designers from any agency.

Mobile Payment Benefits Include:

You stand to benefit greatly as a small business owner when you accept mobile payments. They consist of the following:


Using mobile payments removes a hurdle for customers to complete their purchases. Customers can easily make purchases by touching a phone or credit card at a point of sale or using their payment apps to trade online. 


In a flash, financial institutions process mobile payments. Due to this, mobile checkout is just as quick as using a credit card, if not quicker.


Utilising mobile payments, more customers are making larger purchases. Consumers worldwide spent $1.786 billion through mobile payments in 2021. Financial analysts predict a threefold increase in five years.


One of the safest methods of payment is using a mobile device. They are performed on mobile devices, which typically require identity as a fingerprint, passcode, or facial recognition, which explains why. Additionally, the gadgets encrypt their transmissions, greatly reducing the possibility of data theft.

Will Money Always Be Gone?

While cash usage has decreased, card usage has continuously climbed. Debit card payments started to surpass cash payments around the year 2018. According to projections, less than one in seven transactions are expected to be made using cash by 2025.
Even if using a card has many benefits over using cash, it will be difficult for every small business and client to switch from using money to a card. Some strong arguments argue that cash will only vanish partially.

Money Is Readily Available:

One benefit of cash is that businesses can rapidly get operating capital. Cash can be deposited into a company's bank account and spent for supplies the same day. Businesses could have to wait one to three days to spend the money using cards.
Having a good cash flow can take a lot of work for businesses. Businesses can only pay bills, employees, or suppliers if they can access funds. One in seven companies struggles to pay employees because of cash flow problems, illustrating the problem's pervasiveness.
Although this is a substantial disadvantage of electronic payments, technology will help to solve this problem. Open banking enables even quicker payment processing, accelerating and simplifying the operation of a company's back end.
Pomelo Pay's platform has full open banking integration since we want to make digital payments accessible. The maximum time businesses must wait for consumer funds to clear is 24 hours.

There Are No Fees With Cash:

Because they don't want to pay fees, some companies exclusively accept cash. Although card costs are tiny, they can build up over a month.
What are the advantages of accepting $1,000 in card payments each month instead of $1,000 in cash, less transaction costs if a business already accepts $1,000 in cash each month?
Card users spend substantially more than cash users, as was already mentioned. The increased revenue from accepting card payments will more than cover any fees.
Cash usage will decline even further as more businesses become aware of this. The boost in spending more than makes up for our low fees, as Tom discovered when he started accepting QR code payments in his restaurant. Our rates are only set at 1.49%.

Cash is private:

Cash is the preferred money for consumers and businesses who desire to operate covertly since it is fully anonymous. Cash is, therefore, closely linked to illegal operations and the shadow economy.
To prevent money laundering and criminal behaviour in 2019, 12 EU member states imposed limits on the use of cash. Customers in Greece could not pay anything more than €500 in cash. Uncertainty surrounds the efficacy of these actions, but they serve as a reminder of how disposable cash has become a form of payment in modern society.

Using cash is simple:

Approximately two million Britons, according to statistics, rely mostly on cash and bank branches. These people include the elderly, the weak, and those who reside in remote areas. Cash withdrawals and transactions are the only practical options for people who cannot utilise cards.
Although Covid-19 ensured everyone who could go digital did so, some consumers simply need help. Connectivity is unattainable since most people need broadband internet access and mobile phones.
The quickest and easiest way to withdraw money from an account and spend it is using an ATM cash machine for unbanked persons, budgeting, or on a low income.

Growth elements:

Among the factors that have fueled the rapid development of mobile payment technologies are the ones listed below:


Mobile payments are safe since they don't involve physical touch and spare users from carrying cash or credit cards, which can be dangerous.
Different technologies, including NFC payments and various "wallets" like Android Pay, Google Pay, and Apple Pay, among other extremely secure wallets, can be used with this payment method. These wallets have very high-quality microprocessors that are secure, dependable, and capable of protecting all transactions and accounts.

Effortless use:

Modern technology allows users to do transactions simultaneously and on the go using a mobile payment application. As a result, it is a very easy and quick task that is completed without any trouble or delay.
Customers and businesspeople find this quite appealing because a smartphone is all they need to send or receive payments.

Promoting consumer loyalty by:

Users that utilise wallets can choose from a wider range of incentives, savings, or exclusive deals connected to customer loyalty programmes and conveniently available through mobile payment applications.
The loyalty component contributes to mobile payment technology's expansion and promising future. Customers are more inclined to use programmes that give them access to deals on various goods and services.

Increased demand for mPOS:

The strong demand for mPOS (Mobile Point-of-Sale) technology is another factor influencing the development of mobile payment technology. These are smartphones, tablets, or wireless gadgets that can operate anywhere and are tether-free while carrying out the functions of traditional POS.
This allows you to send or receive money without in-store payment methods. For example, this is perfect for planning trade shows, food trucks, concerts, and associated companies.
Because it is adaptable and the terminals used for it are portable and easy to transport, mobile point of sale (mPOS) technology enhances payment procedures. By 2021, the US might have 27.7 million devices, up from 3.2 million in 2014.

Biometric authentication's growth:

Most people have used biometrics and are comfortable using it, whether to unlock a smartphone with a fingerprint or a laptop with facial recognition.
Mobile wallets are safe payment methods because of their sophisticated biometric authentication system. It is the ideal response to the issue of cash payment-related fraud and identity theft.
It is a reliable method of determining, for instance, who is the account owner or in a business; it makes it simpler to identify staff and stop anyone from receiving unauthorised payments. Eighteen billion biometric transactions are anticipated to occur by 2021.

AI expansion:

The quality of mobile payment technology is always improving, thanks to artificial intelligence. The ability for more and more customers to make purchases from various AI gadgets, like Amazon's Alexa, is a trend that will continue to rise.
The technology will also be employed to guarantee a fraud detection system and deliver high-quality defence against cyberattacks.

An increase in paid apps:

Today, mobile apps are getting more and more widespread. Customers can easily download Mobile Wallet applications on their devices, including smartphones. Users can purchase goods and services using this application without being concerned about losing their money.
Fewer people are using actual cards:
Physical cards are being used less due to the rise of mobile wallets. Although these cards are still the most popular payment option in many nations, the use of cards is declining as more people turn to mobile payments.
The most widely used digital payment methods and mobile payment apps are effective, dependable, and secure. As a result, they lessen the requirement for using real cards in many settings.

Additional Payment Options Include Cryptocurrencies:

The adoption of alternative payment methods like mobile payments is beginning to pick up speed as consumers and businesses must adjust quickly to a world where cash is no longer king. The usage of cryptocurrency for contactless payments is also rising in recent months, so this is not the only payment option that has begun to expand.
It was once feasible to observe how Amazon had implemented a direct system for accepting cryptocurrency payments. Recently, PayPal has started considering offering direct crypto sales and custodial services. The same rumours are circulating about Venmo, which would also be considering entering the market for cryptographic assets.
The usage of Bitcoin and Ethereum as a form of payment for taxes will be accepted in one region of Switzerland starting in February 2021. The market for cryptocurrency coins has recently experienced a sharp rise in demand.
Does this imply that using cryptographic currencies for payments will proliferate globally? The lack of clarity around the legal and fiscal treatment necessary for the widespread use of Blockchain-based payments makes it appear that it will only happen sometime soon. The ability of merchants to manage the risks to the exchange of value that would arise from adopting such crypto payments, on the other hand, is a problem.
Because they are still quite concerned about price volatility, many large companies have not yet adopted Bitcoin or Ethereum as a form of payment. However, given their potential to change this reputation in the long run, stablecoin advancements that are currently being made should be considered.


Due to its efficiency, safety, and growing spending, digital payments will overtake other payment methods as the most common. The banking sector is witnessing enormous innovation, and it is anticipated that future innovations will further streamline the payment process. Connections for payments and QR codes Peer-to-peer and one-click transactions have made it easy to use digital non-cash payment options. To create one-of-a-kind online solutions that are customised to your business's requirements, hire dedicated UI UX designers.

Last Updated in June 2023

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Prashant Pujara

MultiQoS Technologies, a renowned mobile app development service provider in India and a leading Custom Software Development Company, is led by CEO Prashant Pujara. The company specializes in providing on-demand Marketplace App Development solutions and offers businesses the opportunity to hire dedicated developers for cross-platform app development.