All You Need to Know About Salesforce Commerce Cloud

  • By Deepak Kushwaha
  • 20-01-2020
  • Salesforce
salesforce commerce cloud
With the acquisition of a business firm named ‘Demandware’ on 11th July 2016, Salesforce came up with a major commerce cloud, specially designed for the e-commerce websites in order to ensure a smoother, much personalized and better experience for all the users. This platform acts more like an important tool that can be used well by all the people who were already familiar with the usage and functionalities of Salesforce. Offering a wide range of possibilities, it can definitely help you undergo the transition in a smoother manner without any disruption or other related troubles. As it works fairly well on the e-commerce websites, let’s see how it actually works there.
 
Working of SFCC
For example, a person is browsing through the clothing range, it can help him by lending the help of voice search and also allowing him to apply the related filters on the same. In the present era, the interests and demands of the people have changed. They are no longer the same. Now, people want to experiment with it first, before making a final decision and Commerce cloud by Salesforce helps them do that. The system is now smart enough to understand the customers’ choice and then work accordingly. It does not fear to come up with new things, instead, it tries to bring more of them for providing its users with a seamless experience.
 
We are already aware of the fact now the majority of the consumers prefer to go for online shopping rather than physically visiting a store to get several things. Although, the reasons might vary depending on various factors like age, location, etc. but the ultimate objective still remains the same. In this technology-driven era where people prefer spontaneous results every time, it is not hard to digest the fact that SFCC is getting in higher demand with each day passing by. It helps to ensure that each and every customer enjoys an ultimate real-time experience on mobile, social networks, digital, or in-store as well. It is more like the integration of a top-class commerce cloud with the world’s topmost CRM solution.
 
Top Benefits of Using Salesforce Commerce Cloud
This is among the top platforms for B2B retailers, and why not! There are all the reasons which make it to the top solution for all the customers as well as the retailers. The following mentioned are a few key advantages of using SFCC:
 
1) It uses your customers as a resource by making them sell your products. Their valuable recommendations in the family/ friends group would always work well in building your brand name in the huge market.
 
2) Being on the cloud always accounts for being speedy. You can easily carry out the respective operations at a greater speed than before, which would help you save the time as well as money altogether.
 
3) It is also capable of providing the retailers and customers with a dynamic experience so that they understand the value of the commerce cloud in enhancing their importance in the highly competitive market.
 
4) From the shortlisting to delivery, it allows you to carry out each operation on its digital platform making sure that nothing is left behind. It enhances your online customer processes along with their solutions as a whole.
 
5) With our trusted version of the cloud, you are always secured, updated and in the lead. You can also spend more time innovating new things, rather than taking care of the older ones. That would be completely our job then.
 
Talking More about SFCC
Salesforce Commerce Cloud is definitely useful for both side vendors of a business, whether it be the seller or the customer. It is going to provide them with huge profits in hand for a longer time if opted-in the right manner. It can also be a game-changer which can help you enough to get huge business from the same. It is a completely reliable solution in which people can place their trust in without giving it many thoughts. Its high-end capabilities can leave you wonderstruck. People all across the globe are going crazy over the derived results in such a small frame of time.
 
It is not just the integration of the world’s most trusted e-commerce platform with the highly capable CRM solution, but rather it is much more than that. Well, it is the truly customizable online solution that can be used well by almost all kinds of business enterprises, irrespective of their size and industry. If you are among the ones who have already opted for Salesforce but are not much aware of its capabilities and related functionalities, then you must not delay getting on board with the one of the right Salesforce Consulting Companies which may help you get the desired results in no time.

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Author

Deepak Kushwaha

Deepak Kushwaha is a Digital Marketer having more than 7 years of experience and currently associated with 360 Degree Cloud Technologies that is a leading salesforce consulting firm, working as a content writer as well in the company. He loves to write articles on technology especially on Salesforce technology. He has written more than 100 articles which are being published on various websites including technical and social as well. He mainly focuses on Technical writing and love to share his views with his followers on social media.