Importance of User Experience (UX) in Web Design and How to Find a Designer Who Nails It

  • By Concetto Labs
  • 23-10-2023
  • Web Design
user experience in web design
In today's digital age, where a website is often the first point of interaction between businesses and their audience, User Experience (UX) in web design is absolutely paramount. UX transcends mere aesthetics; it significantly influences how visitors perceive and interact with your website. This comprehensive guide delves deep into the world of User Experience (UX) in web design, exploring its essential role and offering insights into finding a designer who excels in delivering extraordinary user experiences. Together, we'll uncover why UX is a vital consideration and how you can prioritize it in your web design journey.

Understanding User Experience (UX)

Before we dive into the process of finding the right designer, it's critical to comprehend the essence of User Experience. UX involves the overall experience users have while interacting with your website. This encompasses factors like navigation, load times, content accessibility, and the general ambiance your site presents. A well-crafted UX ensures that users find what they're looking for effortlessly, remain engaged, and ultimately convert into loyal customers.
To truly appreciate the role of UX, let's break it down:
1. Navigation and Information Architecture: Effective navigation simplifies users' journeys through your site. It provides an organized and logical structure that helps users find what they need without confusion.
2. Page Load Speed: In the era of instant gratification, slow-loading pages can be a major turn-off for visitors. Optimization for speed is key to maintaining user engagement.
3. Responsiveness and Mobile Optimization: Given the significant portion of web traffic coming from mobile devices, a responsive design is no longer a luxury but a necessity.
4. Content Relevance and Clarity: Users expect content that's not only relevant but also clear and concise. Ambiguity can lead to frustration and high bounce rates.
5. Visual Design and Aesthetics: Aesthetics matter. A visually pleasing website that aligns with your brand can leave a lasting positive impression.
6. Accessibility and Inclusivity: To create a truly inclusive web experience, it's important to ensure that your website is accessible to all users, including those with disabilities. Adhering to accessibility guidelines is not just a good practice; it's often a legal requirement.

How to Find a Designer Who Prioritizes UX

Selecting a designer who prioritizes UX is a pivotal step in the web design process. To find the right fit, consider the following:
1. Portfolio Assessment: Start by examining a designer's portfolio. This is a treasure trove of insights into their past work. Look for signs that they've successfully implemented good UX practices in their projects.
2. Client References and Reviews: Going beyond the portfolio, reach out to previous clients. They can provide valuable feedback on a designer's ability to deliver on the promises of a great UX.
3. Understanding of Target Audience: A designer who thoroughly comprehends your target audience is more likely to create a design that is user-centric. A deep understanding of your users' needs and preferences is a clear indicator of a designer's ability to prioritize UX.
4. Problem-Solving Skills: UX design often involves overcoming unique challenges. Look for a designer with a track record of innovative problem-solving, as this can be a significant asset in delivering a superior user experience.
The collaboration between you and your designer is also a crucial aspect of achieving a great UX. The UX design process typically includes several iterative stages, which involve user research, prototyping, testing, and constant refinement. These stages demand a collaborative spirit, where you and your designer work hand in hand to create the best possible user experience.

Differences in Web Design and Mobile App Design Costs

The cost disparity between web design and mobile app design is driven by a multitude of factors, each reflecting the unique challenges and requirements of the two design domains. Let's delve into these differences in detail, along with relevant statistical data:

1. Complexity and Functionality:

1. Web Design: Web design primarily focuses on creating visually appealing, informative, and user-friendly websites. The cost of web design varies significantly depending on the complexity of the site. Simple websites with basic functionalities may cost as low as $1,000, whereas more complex projects like e-commerce platforms or custom web applications can range from $10,000 to $50,000 or even higher.
2. Mobile App Design: Mobile app design is inherently more complex. Mobile apps require platform-specific designs for iOS and Android, often with diverse functionalities like geolocation, push notifications, and offline access. As a result, mobile app design costs typically start at $5,000 and can exceed $100,000 for feature-rich applications.

2. Platform-Specific Design:

1. Web Design: Websites are designed to be platform-agnostic, accessible across a wide array of devices and web browsers. This versatility helps control costs, as designers do not need to create platform-specific versions.
2. Mobile App Design: Mobile apps, in contrast, necessitate the creation of unique designs for each platform. This platform-specific approach increases design complexity and cost. According to Clutch, a B2B ratings and reviews platform, the cost of app development can vary based on the number of platforms, with costs ranging from $20,000 to $150,000 per platform.

3. User Interaction:

1. Web Design: Web interactions generally involve straightforward actions like clicks, scrolls, and form submissions. These interactions are less intricate in terms of design and development.
2. Mobile App Design: Mobile apps demand more intricate user interactions, including swipes, pinches, and complex gestures. These require meticulous attention to detail in both design and development. According to a survey conducted by Statista, nearly 46% of app developers identified creating a seamless user experience as a significant challenge in mobile app development.

4. Development Time:

1. Web Design: Web design projects are typically completed faster than mobile app development, which can help control costs. A simple website redesign can be completed in a matter of weeks, while more complex projects may take a few months.
2. Mobile App Design: Mobile app design and development take longer due to the need for platform-specific development and rigorous testing. On average, a mobile app design project can range from several months to a year or more. Longer development timelines can translate to higher costs.

5. Testing and Maintenance:

1. Web Design: Web design may require less ongoing maintenance and updates compared to mobile apps. This is because websites are less dependent on specific operating system updates.
2. Mobile App Design: Mobile apps require regular updates and maintenance to ensure compatibility with evolving mobile operating systems. This ongoing maintenance contributes to long-term costs. According to Statista, app maintenance costs can account for 15-20% of the initial development cost annually.
In the cost differences between web design and mobile app design are substantial and can be attributed to the unique demands of each domain. Web design offers a more cost-effective entry point, with costs starting as low as $1,000 for basic websites. In contrast, mobile app design starts at a higher base cost of $5,000 due to its complex nature and platform-specific requirements. These differences in costs reflect the specific challenges and nuances of each design category and are essential considerations for businesses and entrepreneurs looking to invest in digital presence and user experience.

How Much does Hire a web designer cost?

The cost of hire website designer can vary significantly based on various factors, including your location, the designer's experience and skill level, and the complexity of your project. In different states across the United States, the cost of web design services can fluctuate.
For example, in rural areas and smaller cities, web designers may charge lower rates, typically ranging from $25 to $75 per hour for freelance designers. In more metropolitan areas and tech hubs like California or New York, the hourly rates can be considerably higher, often between $75 and $200 or more.
For a basic, small-scale website, you can anticipate costs ranging from $1,000 to $3,000 in most areas. However, for larger, more complex projects such as e-commerce platforms or custom web applications, the cost can increase significantly, reaching $10,000 to $50,000 or even more in states with higher living and business costs.
It's essential to remember that while cost is a vital consideration, the value a skilled web designer brings to your project, particularly in terms of User Experience (UX), should be the primary focus. Investing in a designer who prioritizes UX can lead to improved user engagement, higher conversion rates, and overall success for your website, making it a worthwhile investment regardless of location.

Top 5 web Design Case Studies

To emphasize the importance of UX in a practical context, let's explore a couple of case studies where businesses have experienced a significant transformation by putting UX at the forefront of their web design efforts.

Case Study 1: Tourism Booking Platform Enhancement

A tourism booking platform was struggling to compete in a highly competitive market. They decided to invest in a UX-focused redesign to improve the overall booking experience.
Conversion Rates: Conversion rates increased by 40% following the redesign.
Page Load Times: Page load times improved by 50%, reducing user frustration.
Mobile Traffic: Mobile traffic increased by 30% as a result of mobile-friendly design.

Case Study 2: Charity Fundraising Website Revamp

A non-profit organization wanted to increase their online donations and engagement. They partnered with a UX designer to make their website more user-friendly.
Online Donations: Online donations saw a 60% increase after the redesign.
User Engagement: User engagement, measured by time spent on the site and the number of pages visited, improved by 45%.
Email Sign-ups: The website saw a 35% increase in email sign-ups for newsletters and updates.

Case Study 3: Real Estate Listing Platform Transformation

A real estate listing platform sought to stand out in a competitive industry. By prioritizing UX, they aimed to create a more intuitive and visually appealing platform.
User Registrations: A 55% increase in user registrations on the platform.
Property Inquiries: The number of property inquiries sent through the platform rose by 50%.
User Reviews: Positive user reviews increased by 40%, enhancing the platform's reputation.

Case Study 4: Fitness App Redesign

A fitness app company decided to redesign its app to improve user engagement and retention, targeting a highly competitive fitness tech market.
User Retention: User retention rates increased by 30% after the app redesign.
App Ratings: User ratings on app stores improved from 3.5 to 4.4 stars.
Workout Completion: There was a 25% increase in the number of completed workouts.

Case Study 5: Job Search Platform Optimization

A job search platform wanted to improve the job-seeking experience for users. By focusing on UX, they aimed to enhance navigation and job search capabilities.
User Satisfaction: User satisfaction increased by 40%, as users found it easier to discover relevant job listings.
Job Applications: The platform witnessed a 20% increase in the number of job applications submitted.
User Recommendations: A 35% increase in users recommending the platform to their peers.
These case studies demonstrate how a strong emphasis on User Experience (UX) in web design can lead to substantial improvements in various industries, including tourism, non-profit fundraising, real estate, fitness, and job search platforms. The results underline the significance of UX design in driving increased engagement, user retention, and overall success.

Staying Current with UX Trends

The field of UX design is dynamic, with trends and best practices constantly evolving. To remain competitive and maintain a user-centric approach, it's crucial to stay updated with the latest UX trends. Attending conferences, reading industry publications, and engaging with the UX community are excellent ways to ensure your design remains fresh and relevant.


In conclusion, User Experience (UX) in web design is not a mere buzzword; it's the cornerstone of your website's success. A great UX ensures that users have a seamless and enjoyable experience, which, in turn, helps you achieve your goals, whether it's driving sales, gaining subscribers, or spreading awareness. To attain this, it's essential to find a designer who shares your commitment to UX.
By understanding what makes a great UX, knowing how to select the right designer, and staying current with UX trends, you can ensure that your website provides an outstanding user experience that keeps visitors coming back for more. In a digital landscape filled with choices, an exceptional UX can set your website apart and help you achieve the results you desire. So, as you embark on your web design journey, make UX your priority, and success will follow.

Last Updated in December 2023

Share It


Concetto Labs

This Blog is Published by Concetto Labs